Shipping policy
Shipping Policy
Order Processing
Thank you for shopping with us! We work hard to get your order packed and shipped as quickly as possible.
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Orders are typically processed within 1–3 business days.
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Orders are processed Monday through Friday, excluding holidays.
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During product launches, sales, or holidays, processing times may be slightly longer.
Once your order has shipped, you'll receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your order, shipping method, and destination.
We may offer free shipping promotions from time to time. Any qualifying minimum purchase amount will be displayed on our website.
Estimated Delivery Times
Estimated shipping times after your order has been processed:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
Delivery times are estimates and are not guaranteed.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we'll do our best to help resolve the issue.
We are not responsible for packages lost or stolen after they have been marked as delivered.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
If an incorrect address is provided and the order has already shipped, we are unable to reroute the package. If the package is returned to us, additional shipping charges may apply to resend it.
International Shipping
International shipping is not available.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with:
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Your order number
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Photos of the damaged item(s)
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Photos of the packaging
We'll work with you to find a satisfactory resolution.
Questions?
If you have any questions about your order or our shipping policy, please contact us through our Contact page or by email.